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| Ordering Information Ordering is simple... You can order right online! Or you can call 214-315-4331 or use the contact form or order right online! We also accept personal checks. If you don't want to use the e-check online. If you are out of state, your order will not be shipped until your personal check, or money order has been received and cleared. A fee of $25 on all returned checks. All orders will be shipped by USPS Priority Mail with delivery confirmation. Please give 2-4 days for delivery. There are no handling fees added! Best for local customers you can pick up your order to eliminate shipping charges completely! Please call to arrange a pick up time. Sales Tax Only Texas residents pay 8.25% sales tax on merchandise. Coupons If you have a coupon and placing an order online, you'll need to put the amount of the coupon and the coupon code in the special instructions. Then we'll refund the amount in the manner that you paid online. Our ordering system at this point is not set up to take coupons. Sorry for any inconvenience, and thank you for understanding! Gift Certificates To redeem your gift certificate you'll need to call to order call 214-315-4331. If your amount is over the amount of your gift certificate, you'll receive an emailed invoice for the remainder balance. Our system at this time is not set up to redeem them online. Thank you for understanding! Shipping Charges All items will be shipped USPS based on the shipping chart below: $1.00-19.99 = $4.99 $20.00-49.99=$5.99 $50.00-99.99=$6.99 $100.00-199.99=$8.99 $200.00And over=FREE Please note that the Framed Baby Announcement will have an added fee due to it being fragile. All orders will be shipped in this manner. Rates to Alaska, Hawaii, and overseas will vary depending on the location to be shipped and items ordered. Please contact us via the contact form for prices. Receiving Orders Typically, we will ship your order within 5-7 Business days. Depending if the items are in stock. In non-holiday seasons the time of shipments is much faster. In holiday times, the time may be longer, please give 2-3 weeks. If it will be, you will be notified by email. Your order may be Rushed for a small fee of $5.00 per item. For rush orders, you order will be processed in two-three days. Returns Monogrammed and personalized items cannot be returned, however an exchange will be made should and item contain an error on Heartfelt Expressions. Any request must be made within 14 days from purchase. Please review your order carefully before placing it, as it will be sewn how you give it to us. Please contact us if you need to return an item to receive an authorization. If for any reason you are unhappy with the quality of our products please contact us @ 214-315-4331 and we will correct the problem. |
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| Heartfelt Expressions Specializing in Personalized & Monogrammed Gifts for the whole family! |
| Questions or Comments |